MakeMyTrip's Corporate Travel Reaches USD 1 Billion

MakeMyTrip’s corporate travel division recorded over USD 1 billion in gross bookings in 2025, serving more than 4 million corporate employees and working with roughly 500 large enterprises across India. The business now accounts for more than 10% of the company’s total gross bookings, reflecting rapid traction of its technology-led platforms Quest2Travel, MyBiz and Happay.

Key operational metrics and market footprint

By the numbers, MakeMyTrip’s corporate segment has scaled to a sizeable enterprise presence within five years of focused investment. The division supports travel across flights, hotels and ground transport while also offering insurance and expense-management solutions. Integration with over 100 HRMS systems and the inclusion of company-owned assets—such as taxi fleets and guest houses—provide the compliance and control large customers require.

Sectoral adoption and operational scalability

Adoption has been strongest in sectors with frequent travel needs: banking, automotive, oil & gas, pharmaceuticals, telecom, FMCG, insurance, IT services and cement. These verticals require predictable policy compliance, robust expense workflows and scalable supplier networks—areas where MakeMyTrip’s platforms emphasize automation and a consumer-grade experience.

• Enterprise integration: Native connectors to HRMS and policy engines ensure compliance.
• Supply depth: Broad inventory in flights, hotels and ground transport reduces exceptions handling.
• Expense control: Seamless expense management and invoicing lower reconciliation overhead.
• AI-driven personalization: Embedded AI enhances decision support and trip optimisation.

Technology stack and AI adoption

The company leverages AI across search, pricing and policy enforcement to shorten procurement cycles and surface options tailored to traveler profiles. Rajesh Magow, Co-Founder and Group CEO, noted that the corporate business has rapidly matured due to a differentiated, technology-led proposition that blends deep supply strength with a user experience comparable to consumer platforms. AI is already being applied to personalization and efficiency gains, with further rollout expected to strengthen decision support for travel managers.

Service mix and growth levers

MakeMyTrip’s corporate offerings are positioned as end-to-end solutions:

1. Flights and hotels with negotiated rates and policy controls.
2. Ground transport and integration of company-owned taxi fleets.
3. Travel insurance and automated expense management.
4. Value-added services such as forex and visa assistance (planned expansion for international travellers).

These capabilities have unlocked a large SME opportunity by combining convenience with cost efficiency, enabling rapid onboarding of smaller enterprises that previously relied on fragmented travel suppliers.

Operational implications for travel managers

For corporate travel managers, the current model reduces manual approvals, centralizes billing and improves visibility into travel spend. The integration footprint—especially with HRMS platforms—means corporate clients can enforce bespoke policies while allowing employees a simplified booking experience. This reduces leakage and improves compliance across dispersed office networks.

Historical perspective: corporate travel evolution in India

Corporate travel in India transformed markedly over the past two decades. The early 2000s saw the emergence of online travel agencies focused on consumer bookings; MakeMyTrip, founded in 2000, initially concentrated on leisure customers before expanding its product set. Over successive technology cycles—mobile adoption, API-driven supplier integrations and cloud-hosted expense platforms—the market moved toward unified business travel solutions.

Key milestones:

• 2000s: Consumer online travel adoption rises; business travel remains agency-driven.
• 2010s: Mobile booking and consolidated inventory spur enterprise interest in centrally managed travel platforms.
• Early 2020s: SaaS expense platforms and HRMS integrations enable tighter corporate controls.
• Mid-2020s: AI and platform convergence accelerate adoption among SMEs and large enterprises alike.

The corporate travel segment’s shift from offline travel agencies and fragmented procurement to integrated, tech-enabled platforms mirrors global trends that prioritize data-driven cost control and traveller experience.

Forecast and implications for international tourism

As MakeMyTrip extends forex and visa assistance, the company is positioning to capture cross-border corporate travel—a segment that supports international tourism flows and destination linkages. A stronger corporate travel ecosystem can increase business-to-leisure spillover, where business travellers extend stays or return for leisure, benefiting hotels and destination services. Midsize cities and coastal hubs may see increased connectivity demand as enterprises expand regional footprints, influencing airline schedules and ground transport services.

From a market perspective, continued growth in corporate gross bookings will likely prompt competitors and startups to further specialize—whether in vertical-focused T&E (travel & expense) solutions, richer supplier integrations, or enhanced traveller safety and wellbeing features.

Potential risks and constraints

• Regulatory changes: Visa regimes and international travel restrictions can quickly shift cross-border demand.
• Macro volatility: Economic cyclicality affects corporate travel budgets.
• Supplier capacity: Airline and hotel inventory imbalances in peak seasons create pricing pressure.

Addressing these risks will require continued investment in flexible supplier terms, dynamic policy controls and predictive analytics to manage cost while preserving traveler experience.

In summary, the USD 1 billion gross bookings milestone underscores MakeMyTrip’s rapid scaling in a mobilized corporate travel market, driven by integrated platforms, AI-enabled decision support and deep supplier networks. The company’s push into value-added services such as forex and visa assistance signals a broadened capability set that could support increased international corporate mobility and related tourism flows.

GetBoat is always keeping an eye on the latest tourism news and market shifts. The MakeMyTrip corporate milestone highlights trends that influence wider travel destinations and activities—from business travel stimulating demand at coastal and inland hubs to pressure on marinas, beaches and local services. Such developments affect the broader travel economy, touching segments like yacht and superyacht visibility, charter activity, boating and sailing interest, beachside hospitality, and waterfront marinas. Industry watchers should note the interplay between corporate itineraries, destination infrastructure and leisure patterns across sea, ocean and gulf gateways as business travel normalizes and international movement resumes. GetBoat.com is always tracking these shifts to help readers connect dots between corporate mobility and evolving leisure markets.