About Us - Our Story, Mission, and Values

Originating from a born idea and a strategic merger, our company is founded on a simple belief: travel should be accessible, luxury, and unforgettable. Behind every chartering or rental journey is a team fueled by passion and a strong commitment to clients, crew, and partners. We are looking further to improve and grow the way people experience water-based adventures, tourism, and ownership across islands, gulf regions, and coastlines. This is the Sara story, and it motivates our network to ensure value for those we serve and for them too.

Our mission is to lead with heart, partnership, and a relentless drive to expand access to the best boating experiences. We are fluent in english and dedicated to serving clients with simpler, safer, and more delightful service. Our platform and crew ensure that those who own, manage, or rent boats find a seamless journey from listing to voyage, while we maintain a strong focus on experiencing adventures and responsible tourism that benefit them and the broader network.

We build value through an ecosystem that combines software, a robust network, and partnerships that matter. Whether you are a business owner or a customer seeking a vacation on luxury boats, we offer a variety of options: chartering, rental, and ownership models. Our getmyboats and boatus integrations help match clients with the right vessel, gear, and crew for islands, gulf adventures, and spring sail campaigns. We measure efforts and results to ensure benefit for every stakeholder, from the owner to the end user.

From a spring launch to extensive expansion, our team is managing growth with a clear strategy to originate new partnerships and experiences. We are born from a gulf mindset and a heart to help customers succeed, with a billion-worthy ambition to grow the network and match the best boats with travelers. This journey, led by Sara and a dedicated team, demonstrates our commitment to tourism, technology, and the ongoing trend toward simpler, better service for all.

Boatsetter: Information Overview

Boatsetter is a worldwide entity that connects renters, owners, guests, and travelers through a peer-to-peer model. About this platform, founded by Thomas, the love of sailing and adventure drives a long-standing mission to make sailing more accessible. It serves vacation and commercial needs alike, giving people the chance to explore the water with confidence while improving the experience for everyone involved. This might empower more people to pursue adventures and travel with purpose.

In practice, owners list boats and renters browse, message, and book. The messages channel, along with a robust software stack, creates a simpler and easier process, enabling repeat bookings and steady revenue growth for owners and partners. The platform supports peer-to-peer connections that empower a wide audience to travel and plan adventure trips, whether for a vacation or ongoing business needs.

The platform operates through a strategic partnership network between owners, captains, and service providers. It is an entity that acts as a guide from discovery to departure, helping lead customers toward memorable experiences. The tools and risk controls are designed to bring reliability, while the addition of safety features supports trust and growth. Owners can see tangible benefit from participation, including less friction and greater exposure to a diverse world of travelers, such as traveling groups on memorable adventures.

Boatsetter’s technology backbone is driven by a dedicated developer team that improves the software and tools used every day. The platform aims to make sailing possible for players of all sizes, from owners with a single boat to large fleets, allowing guests to plan trips with confidence. The world of travel expands with listings across worldwide markets, including dominican coast destinations, where crews can sail, travel, and explore new waters, even when weather or schedule constraints might otherwise hold them back before departure.

In practice, the platform supports a range of experiences–from short vacation outings with a party to longer voyages with a crew of sailors and guests. Boatsetter makes commercial operations and leisure travel simpler by offering trusted listings, transparent pricing, and responsive support. When planning trips, travelers can explore the world, while owners can grow their businesses and bring value to each voyage. Some journeys may sail for days and traveling crews might want to extend engagements to accommodate busy seasons like spring, which helps make the experience even more satisfying.

When it comes to trust, safety, and satisfaction, Boatsetter stands out. Trust is reinforced through verified listings, reviews, and clear messages history, while trust initiatives help reduce risk. The platform partners with organizations like boatus to provide safety resources, and it keeps improving to meet evolving customer needs. For those unable to travel or cant access certain destinations, flexible times and destination options keep the travel dream alive. This case demonstrates how a well-structured, peer-to-peer model can deliver consistent satisfaction.

Looking ahead, the quarter-by-quarter plan focuses on growth, with additional addition features, stronger partnerships, and broader worldwide coverage. The goal is to improve customer satisfaction, increase revenue, and make boat rentals simpler for owners and guests. By enabling more adventures and seamless bookings, Boatsetter hopes to drive progress across the world and create a future where exploration and travel are accessible to more people. Finally, this strategy will strengthen our lead position in the market and ensure sustainable, traveling growth for the platform.

About Boatsetter: Our Story, Mission, and Services

Boatsetter was founded by a group of boating enthusiasts who were born to tackle the fragmentation of yachting. As a single entity, we connect island-based owners and fleets with renters seeking charter experiences, turning complex listings into simple bookings and reliable adventures on the water.

Our mission is to help owners, entrants, and customers by building a trusted network that makes charters easier, expands access to the seas, and supports monetization–helping owners turn time on the water into money while providing memorable experiences for clients. We found that a strong supply-side network unlocks new opportunities.

What we offer: a platform that streamlines bookings, listing management, and communications; comprehensive maintenance scheduling, fleet management, and availability updates; supply-side support and partnerships that connect owners with trusted service providers; and a simple rental experience for clients across the Atlantic and other waters.

Over years of growth, Boatsetter expanded to the largest network of charter experiences, serving thousands of customers and owners. We focus on critical details–from maintenance cycles to seamless payments–to ensure every booking feels fluent and every engagement builds repeat trust, creating lifetime memories on the water.

Behind Boatsetter lies a vibrant partnership culture. We bring entrants, owners, and operators together to lead together, share value, and build a robust community that drives sustainable revenue. sherrys and other trusted partners help us expand, while ensuring that every booking is well-supported and available when needed.

techcrunch has highlighted Boatsetter as a profound platform for the rental economy, showing how a fluent, supply-side model can scale and serve customers worldwide. We connect clients with the right contacts, expand the fleet, and streamline renting across waters, making each experience more predictable and trusted.

From born ideas to lasting partnerships, Boatsetter continues to expand, creating trust and ensuring that the right opportunities reach all customers, owners, and partners for a lifetime of remarkable experiences on the water.

Founding Story: From Local Roots to a Global Booking Platform

From a quiet harbor, a sailor named diego and a local captain named thomas turned years of renting boats into a bold idea. They sailed along the waterways, collecting memories from travelers who wanted to experience islands and coastlines beyond the usual routes. Those early days showed how travel could be enjoyed conveniently, and the seed of a service that cares about people and places began growing.

building on those insights, they created a simple booking tool that could scale into a marketplace, connecting boat owners, crews, and travelers. The system used lightweight software and practical tools to match availability with demand, making the booking experience smoother for both sides. The team creates new capabilities to serve markets beyond the harbor.

lauren joined as co-founder in the company's early offices by the coast, and sherry led operations to formalize processes; in that quarter, the model expanded beyond a single harbor and into new ports along the islands and the south.

partnerships with local tourism operators became the backbone of a differentiated offering; trusted hosts gained access to robust tools to manage listings, pricing, and safety, including multi-day itineraries that delivered an excellent experience and satisfaction for travelers. That partnership approach remained a guiding principle.

the above-mentioned approach helped lift revenue and reduce costs, while ownership stayed with local teams and the platform expanded into the republic of coastal communities. That moment later became a blueprint for sustainable growth.

techcrunch covered the next phase, noting how a small team could deploy software that acts as a finder for the best boats and itineraries; the platform has been used extensively and became a favorite for those explorers.

today offices around the world sustain a growing career path for those who want to build in this field; when new talent joins, they are welcomed to contribute to product improvements, partnerships, and service, bringing something meaningful to travelers. This might be the turning point. This could bring additional value to partners. To further growth, the team continues to hire, mentor, and innovate. Offering good experiences, the team fosters trust and ownership, while lauren, diego, thomas, and sherry mentor the next generation of builders. Travelers are experiencing journeys across coastlines. The results are outstanding.

Mission & Values: Principles that Guide Customers and Communities

Our mission is to empower people and communities by providing clear, trusted access to experiences that connect customers with places worldwide. including anglers, divers, renters, and tourism enthusiasts, we guide every step from discovery into action, making it easier for them to move from dream to doing–experiencing memorable moments that become memories on our site. We keep things simpler and personal, turning complex processes into straightforward actions that give hands-on support and add something meaningful to the addition of every journey. In addition, we strive for international reach while keeping local Gulf and beaches experiences vibrant, defined true expectations for every member and visitor alike.

1. Customer-First Principles

   We define a transparent, fair system that keeps the rate between renters and providers balanced. Our platform provides personal, ongoing support–from initial search to final confirmation–so theyenjoy a trustworthy experience every time. This approach works for thousands of users across angling, diving, boating, and tourism destinations, and it fosters previous, year-over-year improvements to our model.

   • Transparent pricing, verified listings, and trusted reviews on the site
   • Personal, hands-on support that helps customers convert interest into action
   • Yearly assessments to tackle issues, measure effects, and keep experience quality high

2. Community & Collaboration

   We operate a peer-to-peer model that connects member groups, developers, brokers, and partners to create value for all. Thomas guides our culture toward authentic, local experiences that respect the past while enabling international growth. Theyre focused on keeping the lifestyle durable for renters and guests, so something special can be enjoyed year after year.

   • International partnerships and a developer-friendly environment that welcomes thousands of contributors
   • Support across android devices and web to ensure fluent access for everyone
   • In addition, we celebrate the unique connections formed between communities, travelers, and local experts

3. Trust, Safety, and Transparency

   Trust is earned through defined policies, true commitments, and proactive risk management. We tackle potential issues before they arise, keeping renters, brokers, and hosts aligned and secure. We measure the positive effects on households and communities, and we provide clear guidance so all parties understand expectations before any transaction.

   • Clear terms, verified listings, and timely, reliable support
   • Past incidents analyzed to prevent recurrence and to improve processes
   • Theyre committed to reducing friction between parties and to protecting memories and livelihoods

4. Innovation and Accessibility

   We pursue continuous innovation to make every touchpoint simpler and more intuitive. Our platform is defined by ease of use, which helps newcomers and seasoned travelers alike enjoy richer experiences without friction. We value feedback from our community and from industry coverage, including TechCrunch, to stay aligned with best practices.

   • Launch of user-centric features based on real-world input
   • Multi-device support (android, iOS, and web) to keep experiences fluent
   • Commitment to keeping the interface intuitive, so enjoyment comes quickly and reliably

5. Global Impact, Local Depth

   Our Gulf-focused approach blends local expertise with international reach, creating the largest, most trusted network for beaches, chartering, and boating experiences. The model is designed to be scalable, but always anchored in the communities we serve–treating every renter and traveler with respect, and counting every story as part of a broader mission to enrich tourism and daily life.

   • Quarterly reviews to assess progress, between-partner alignment, and community health
   • Counting thousands of experiences across rental, chartering, and recreational activities
   • Finally, a continuous effort to balance growth with previous, proven practices that protect the Gulf and its people

Core Services: Booking Process, Insurance, Safety, and Support

Our platform delivers a cohesive set of core services designed for travelers, renters, crews, and businesses. The booking process is fast, transparent, and flexible across islands, seas, and waterways, with supply-side integration that matches travelers to the best providers. Insurance options protect money and plans, while safety and support structures ensure every trip can be enjoyed with confidence. Partners like sara and thomas contribute to offers that are easy to manage, helping businesses and renters run smoothly and repeatedly.

Booking Process

1. Search across platforms for boats, charters, or experiences on islands and seas to match your needs, dates, and crew capabilities.
2. Review options, compare rates, and verify instructor credentials and safety details to confirm multi-day or single-day itineraries.
3. Arrange the reservation through supply-side integration, bringing together crews, boats, and staff; Android users can manage bookings on the go for faster times.
4. Pay securely, lock in the rate, and receive instant confirmation; money handling is protected and terms are clear for future changes.

Insurance

1. Choose a coverage package that fits travelers, renters, and businesses, including cancellation, liability, medical, and equipment protection; rate and limits are disclosed up front.
2. The platform simplifies claims processing and ensures their experience is supported by a dedicated team, so theyre covered with minimal disruption.
3. Integrations with insurers provide seamless updates across the booking lifecycle, helping keeping everyone informed and aligned.
4. Policies offer flexible terms for some journeys and repeat customers, with options that protect money and reduce risk during voyages on islands and waterways.

Safety

1. Safety protocols span every activity, including instructor-led briefings, gear checks, and risk assessments for boats, waterways, and island routes.
2. Operational teams monitor weather, tides, and seas to ensure plans stay within safe limits, and theyre ready to adjust if conditions change.
3. Emergency response plans, communication channels, and trained crews are in place to protect travelers, renters, and crews at all times.
4. Regular safety reviews with partners, suppliers, and instructors help improve procedures and share best practices across the network.

Support

1. 24/7 support via chat, phone, and email is available to members, renters, and businesses, ensuring help is always available when needed.
2. Personal assistance from dedicated coordinators helps managing complex itineraries, mergers or partnerships, and large groups with high expectations.
3. Our partnership network, strong across islands and south regions, provides behind-the-scenes expertise and tools to keep operations running smoothly.
4. Android app and web tools make it easy to search, arrange, and track orders, run searches for best matches, and stay informed about every step of the process.

Global Growth & Mergers: Offices, GetMyBoat Alliance, and Worldwide Access